Alice and Bruce Terms of Service for Site Use & Services

Alice and Bruce Terms of Service for Site Use & Services

Alice and Bruce Terms of Service for Site Use & Services

1. Acceptance of Terms

By accessing our website (www.aliceandbruce.com) or purchasing any product from alice&bruce, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you may not access or use any part of the site.

These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

2. Account Registration

To make a purchase or access certain features, you may be required to register and create an account. You agree to provide accurate, complete, and up-to-date information and to maintain the confidentiality of your login credentials.

We reserve the right to suspend or terminate accounts that violate these terms.

3. Product Information and Availability

While we strive to ensure accurate product descriptions and images, slight variations may occur due to screen settings or packaging updates.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit sales quantities per person, household, or order

  • Cancel orders suspected to be placed by resellers or unauthorized parties

4. Pricing and Payments

All prices are listed in Indian Rupees (INR) and inclusive of GST unless otherwise stated.

  • Payments must be made via secure payment gateways approved by alice&bruce.

  • In case of pricing errors, we reserve the right to cancel the order and refund the payment.

  • Orders placed via Cash on Delivery (COD) will include an additional service fee.

5. Shipping and Delivery

Shipping timelines, serviceable areas, and charges are outlined in our Shipping Policy. By placing an order, you agree to the terms specified in that document.

You are responsible for entering accurate delivery information. Additional fees may apply for redelivery due to incorrect or incomplete addresses.

6. Returns, Exchanges & Refunds

Our policies on returns, exchanges, and refunds are outlined in our Returns & Refunds Policy. These policies are legally binding parts of these Terms of Service.

Refunds will be made as per our evaluation and refund process, subject to eligibility and approval.

7. Prohibited Uses

You may not use our website or products for any unlawful purpose or in violation of any applicable laws. Specifically, you agree not to:

  • Post false or misleading information

  • Attempt to hack, interfere with, or compromise our systems

  • Use automated tools to access or extract content from our website

  • Harass, abuse, or harm other users or staff

Violation of these rules may result in immediate termination of your access.

8. Intellectual Property

All content, branding, and visuals used on the site, including the name alice&bruce, are the intellectual property of alice&bruce and are protected by copyright and trademark laws.

You may not copy, use, or reproduce any part of the website without written permission.

9. Limitation of Liability

alice&bruce shall not be held liable for any direct, indirect, or incidental damages arising from:

  • Use or misuse of products

  • Allergic reactions or skin sensitivities

  • Inaccurate user-provided information

  • Third-party service issues

Our maximum liability shall not exceed the total value of your purchase.

10. Indemnification

You agree to indemnify, defend, and hold harmless alice&bruce and its employees, partners, and suppliers from any claims, damages, or legal expenses arising from your use of our site or products.

11. Termination

We reserve the right to suspend or terminate your access at any time for violations of these terms, with or without prior notice.

You may also terminate your account by contacting our support team.

12. Governing Law

These Terms of Service are governed by the laws of India, with all disputes subject to the jurisdiction of the courts in Bangalore, Karnataka.

13. Updates to Terms

We may revise these Terms of Service periodically. Continued use of the site after updates constitutes acceptance. You are encouraged to review this page regularly.

Last Updated: 8-August-2025

FAQs – Terms of Service

1. Can alice&bruce cancel my order?
Yes, we reserve the right to cancel any order due to pricing errors, stock issues, or if misuse or fraud is suspected.

2. What if I violate these terms?
We may restrict or block your access to the site and cancel any pending orders.

3. Are your terms applicable to third-party platforms?
No. These terms apply only to purchases made through www.aliceandbruce.com.

4. Can I use your product images or text for personal blogs or reviews?
Only with written permission. Unauthorized reproduction of content is prohibited.

5. What happens if I forget my account password?
Use the 'Forgot Password' option on the login page to reset your credentials securely.

Contact Us

For any questions or concerns regarding these Terms of Service:

Email: support@aliceandbruce.com | 
Phone : +91 90196 31161 
Corporate Office:
alice&bruce – corporate office
648/a, 4th Floor, Binnamangala 1st Stage,
Indiranagar, Bangalore, Karnataka, India – 560038