Alice&Bruce Website Legal Terms - Terms & Conditions
1. Introduction
Welcome to alice&bruce. By accessing or using our website (www.aliceandbruce.com), purchasing our products, or interacting with any of our services, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, you should not proceed with using our website or services.
2. Account Responsibility
When creating an account with us, you agree to provide accurate and complete information. You are responsible for safeguarding your account credentials and for any activity that occurs under your account.
3. Order Acceptance and Cancellation
All orders placed through our website are subject to order verification, availability, and confirmation. We reserve the right to accept or reject any order, in whole or in part, at our discretion.
-
Orders can be cancelled only before dispatch.
-
Once shipped, cancellations are not allowed and the return policy applies.
4. Product Pricing and Availability
Prices and availability of products are subject to change without prior notice. While we strive to ensure accuracy, errors in pricing or product details may occur. In such cases, we reserve the right to cancel the order and issue a full refund.
5. Payment Terms
We accept payments via secure third-party payment gateways such as Razorpay, Paytm, UPI, and net banking. All payments must be completed before dispatch, except for COD orders.
-
COD orders are subject to an additional handling charge of ₹90.
-
Payment failures or disputes should be resolved with the payment provider.
6. Shipping & Delivery
Shipping policies, timelines, and charges are outlined on our Shipping Policy page. By placing an order, you agree to the shipping terms, including responsibility for providing accurate delivery information.
7. Returns and Refunds
Our return and refund policies are available on our Returns & Exchanges Policy page. These policies outline conditions for refunds, replacements, and processing timelines.
8. Product Use and Safety
Our products are intended for external use only. alice&bruce shall not be held liable for:
-
Allergic reactions or sensitivities
-
Misuse or mishandling of the product
-
Storage outside the recommended conditions
Always perform a patch test before first use.
9. Intellectual Property
All content on this website—text, images, graphics, product designs, and branding—is the exclusive property of alice&bruce. Unauthorized copying, distribution, or use of any material is strictly prohibited.
10. Limitation of Liability
Our total liability, whether in contract or tort, shall not exceed the value of the product purchased. We are not responsible for indirect or consequential damages arising from the use of our website or products.
11. Third-Party Links
Our website may contain links to third-party websites or services. These are provided for convenience only and do not signify our endorsement. We are not responsible for the content, privacy policies, or practices of external websites.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall fall under the jurisdiction of courts located in Bangalore, Karnataka.
13. Modifications
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the site constitutes acceptance of the revised terms.
Last Updated: 8-August-2025
FAQs – Terms & Conditions
1. Can I cancel my order after placing it?
Yes, you may cancel your order if it has not been dispatched. Once shipped, the cancellation window closes.
2. What happens if I enter the wrong delivery address?
We urge all customers to verify their address before confirming the order. If incorrect details lead to a failed delivery, reshipping charges will apply.
3. What if the product is out of stock after I place an order?
In rare cases, if a product becomes unavailable after ordering, we’ll notify you and issue a full refund immediately.
4. Are your product photos and descriptions accurate?
We strive for accuracy in all representations. However, colors and designs may slightly vary due to screen settings or updates in packaging.
5. Do these terms apply to offline purchases?
No. These terms apply only to purchases and interactions made through our official website.
Contact Information
For questions or feedback related to these Terms & Conditions:
Email: support@aliceandbruce.com |
Phone : +91 90196 31161
Corporate Office:
alice&bruce – corporate office
648/a, 4th Floor, Binnamangala 1st Stage,
Indiranagar, Bangalore, Karnataka, India – 560038
